Oracle Press Releases

Subscribe to Oracle Press Releases feed Oracle Press Releases
All Oracle Press Releases
Updated: 2 hours 56 min ago

Survey: Consumers Eager to Travel with Certain Conditions for Hotels

13 hours 22 min ago
Press Release
Survey: Consumers Eager to Travel with Certain Conditions for Hotels Global Oracle and Skift study highlights what consumers expect from hotels including increased cleaning and more contactless technology

Redwood Shores, Calif.—Jul 7, 2020

Following a long stretch of stay-at-home orders, consumers are eager to get out and travel according to a new research study from Oracle and Skift. Just over half (51%) of people surveyed in both North and Latin America plan to book trips in the next six months, while 38% of those in Asia-Pacific and Europe are planning get-aways. People, however, are opting to stay closer to home with driving distance (47%) or domestic trips (44%) being favored. With so much uncertainty ahead, consumers are also demanding flexible cancellation and refund policies (76%) and are more open to considering hotels offering discounted rates (65%).

Consumers’ willingness to travel also comes with heavy caveats for hotels in terms of advancements in cleaning and technology. In response, 70% of hotels already are or are planning to adopt contactless technology for check-in, food ordering, concierge services and more. Ninety percent have or are planning to also increase cleaning and disinfecting frequency and training for staff on these procedures and safer guest interactions (89%).

“As the hospitality industry turns a corner on the road to recovery, technology will be critical to protecting travelers and workers alike,” said Alex Alt, senior vice president and general manager, Oracle Hospitality. “Safety rightly remains consumers’ top priority when they consider traveling, and the hospitality industry is doubling down on technology to facilitate social distancing and reduce face to face interaction for guests’ protection.”

The global study, A Data-Driven Look at Hospitality’s Recovery, explored 4,600 consumers and 1,800 hotel executives’ attitudes and outlook on travel, including changes to the guest and employee experience, booking policies and distribution, and the industry’s recovery outlook.

Shifting Demand, Changing Operations

With international border restriction and flying concerns, hotels will be welcoming new types of travelers, making the stakes high to leave a positive impression that will lead to repeat business and word-of-mouth recommendations. The survey found that:

  • Border closures reshaping guest profile: More than 30% of executives surveyed said they expected to see a few more or significantly more domestic travelers, and over 60% were expecting fewer or significantly fewer international travelers. This may offer a silver lining for North American hoteliers, 57% of whom agreed that the greatest majority of their guests were domestic travelers before the health crisis, signaling a more limited impact on demand.
  • New policies court travelers: Hotels are moving swiftly to abide by consumer demands with more than 80% of executives reporting that they were considering or have already made changes to allow for more flexible cancellation and refund policies.
  • Safety will be the new gold standard: Unsurprisingly, space and cleanliness will remain critical, with 84% of travelers agreeing that ‘creating social distancing’ rules for hotel public spaces will be the most influential factor in their decision about which travel brands to choose for upcoming trips. Hotel executives appear ready to meet these expectations, with 82% either considering or already altering public spaces to enable social distancing.
  Technology Paramount to a Positive Safer Guest Experience

Technology is enabling social distancing and cleanliness by reducing the need for in-person interactions and empowering hotels to deliver ‘high-touch’ service without the ‘touch.’ Specifically:

  • Hotels go contactless: More than 70% of executives said they were considering or are already using contactless payment and digital messaging services, and close to 60% were considering/already using room keys activated by smartphone. Consumers concur, indicating that contactless payments (35%), digital room keys (26%) and digital messaging services (20%) were among the top three changes that would make them feel more comfortable staying in a hotel.
  • Self-service tools let guests skip the front desk: Over 70% of executives agreed or strongly agreed that self-service technology will be important to assisting guests while minimizing unnecessary contact, with two thirds (67%) reporting they were considering or are already using self-service check-in procedures. A similar portion of consumers (70%) agreed or strongly agreed they’d be more willing to stay at hospitality businesses that implemented these types of services, with 23% citing self-service check-in via kiosk as a change that would increase their comfort.
  • Ample amenities, less interaction: More than 60% of executive respondents reported they were considering or already making changes to expand room service options, and 50% are looking into expanding meal takeout/delivery options. One-fifth of guests ranked expanded room service options as a top factor for alleviating concerns, allowing them to avoid shared spaces such as hotel restaurants.
  Methodology

The Oracle and Skift survey queried more than 1,800 hospitality executives, from a mix of businesses including hotels, short-term rental operators, cruise companies, boutique hotels and casinos, among others, to understand their opinions about an altered marketplace. Additionally, 4,600 consumers across North America, Europe, Asia-Pacific and Latin America were surveyed to understand the COVID-19’s impact on travel plans and expectations for hotel stays.

Contact Info
Christine Allen
Oracle
+1.603.743.4534
christine.allen@oracle.com
About Oracle Hospitality

Oracle Hospitality brings over 40 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. We provide hardware, software, and services that allow our customers to act on rich data insights that deliver personalized guest experiences, maximize profitability and encourage long-term loyalty. Our cloud-based, mobile-enabled solutions for property management, point-of-sale, distribution, and reporting and analytics lower IT costs and maximize business agility. Oracle Hospitality’s OPERA is recognized globally as the leading property management platform and offers open APIs to serve as a platform for industry innovation. For more information about Oracle Hospitality, please visit www.oracle.com/Hospitality.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Christine Allen

  • +1.603.743.4534

Oracle Recognized Again as a Leader in Gartner Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises

Wed, 2020-07-01 07:30
Press Release
Oracle Recognized Again as a Leader in Gartner Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises Fourth Straight Positioning as a Leader Recognizes Completeness of Vision and Ability to Execute

Redwood Shores, Calif.—Jul 1, 2020

Oracle (NYSE: ORCL) has been named a Leader in Gartner’s “Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises” analysis,[1] with the furthest overall position for Completeness of Vision and highest overall position for Ability to Execute. This is the fourth consecutive year that Gartner has named the company a Leader based on its ability to execute and completeness of vision. A complimentary copy of the report is available here.

According to the report, “Leaders demonstrate a market-defining vision of how core financial management systems and processes can be supported and improved by moving them to the cloud. They couple this with a clear ability to execute this vision through products, services and go-to-market strategies. They have a strong presence in the market and are growing their revenue and market share. In this market, Leaders show a consistent ability to secure deals with enterprises of different sizes and have a good depth of functionality across all areas of core financial management. They have multiple proofs of successful deployments by customers, both in their home region and elsewhere. Their offerings are often used by system integrator partners to support financial transformation initiatives. Leaders typically address a wide market audience by supporting broad market requirements. However, they may fail to meet the specific needs of vertical markets or other, more specialized segments, which might be better addressed by Niche Players in particular.”

“We are once again delighted with Gartner’s recognition of Oracle’s Leader position in the cloud ERP market.” said Rondy Ng, senior vice president, Applications Development, Oracle. “We believe our continued leadership highlights our success in addressing the complex and evolving needs of the world’s leading organizations. Importantly, we further believe the breadth, depth, and continuous innovations of our solutions are a must-have for CFO’s navigating today’s fluid corporate finance environment.”

More than 7,100 organizations across 23 industries and in over 125 countries have adopted Oracle to help drive their finance transformation. Customers are rapidly taking advantage of on-going quarterly innovation updates in machine learning/AI, digital assistants, and world-class analytics to help their finance teams improve decision-making, accelerate processes, and drive efficiencies to deliver the real-time insights needed for competitive advantage.

Over seven years of unparalleled partnership between these customer organizations, implementation partners, and Oracle have also created a mature global ecosystem of expertise to enable fast time-to-value journey to cloud. Oracle and its partner community offer world-class proven services from best practice cloud adoption strategy, to implementation and go-live support, and ultimately ongoing business process optimization and innovation adoption. In addition, customers also benefit from Cloud Customer Connect, a premier, vibrant, 200,000 member strong community, designed to promote peer-to-peer collaboration and engagement with Oracle’s product development experts.

Oracle Fusion Cloud Enterprise Resource Planning (ERP) features a full range of business capabilities including FinancialsProcurementProject Management, Enterprise Performance Management (EPM) and Risk Management & Compliance. With native integration to the broader suite of Oracle Cloud Applications, including supply chain and manufacturing, human resources, and sales, service, and marketing, Oracle provides a complete solution to help customers enhance productivity, reduce costs and improve controls.

Oracle has been named a Leader in more finance and ERP-related Gartner Magic Quadrants. In addition to being recognized as a Leader in Gartner’s 2020 “Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises,1” Oracle was also recently named a Leader in Gartner’s 2020 “Magic Quadrant for Cloud ERP for Product-Centric Enterprises2” and the 2019 “Magic Quadrant for Cloud Financial Close Solutions3” and “Magic Quadrant for Cloud Financial Planning and Analysis Solutions4” reports.

1Gartner Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises, Robert Anderson, John Van Decker, Greg Leiter, 29 June 2020
2Gartner, Magic Quadrant for Cloud ERP for Product-Centric Enterprises, Tim Faith, Duy Nguyen, Denis Torii, Paul Schenck, Christian Hestermann, 22 June 2020
3Gartner, Magic Quadrant for Cloud Financial Close Solutions, Robert Anderson, John Van Decker, Greg Leiter, 21 October 2019
4Gartner, Magic Quadrant for Cloud Financial Planning and Analysis Solutions, Robert Anderson, John Van Decker, Greg Leiter, 8 August 2019

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Contact Info
Rachael Walker
Oracle
+1.704.728.3179
rachael.walker@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Rachael Walker

  • +1.704.728.3179

Oracle Ecosystem Ignites Innovation to Accelerate Hospitality Recovery

Wed, 2020-07-01 07:00
Press Release
Oracle Ecosystem Ignites Innovation to Accelerate Hospitality Recovery Oracle Hospitality’s open architecture gives vendor-partners an expedited path to integration helping hoteliers prepare for the new next

Redwood Shores, Calif.—Jul 1, 2020

Oracle Hospitality is committed to helping the hospitality industry get back to business. To support this effort, Oracle, with support from HTNG, recently hosted Innovation Week, a collaborative event dedicated to accelerating the industry’s recovery and accommodating the rapidly evolving demand for low or contactless guest and employee interactions. The inaugural event drew 465 attendees across more than 200 hospitality technology organizations from 48 countries who came together to not only foster dialogue about innovation, but make it a reality. The event offered an expedited pathway to integration with Oracle Hospitality solutions, offering hoteliers more choices in technology to help them prepare for the new next.

During the five-day event, many vendors were able to make significant progress in the development of their integrations.

“We expected to spend weeks building our integration, but with the help of Oracle Hospitality experts, we were able to do it within days,” said Andreas Loeseth, COO of Fácil, which worked on an OPERA Cloud PMS integration enabling self-service check-in and check-out using a mobile app or kiosk. “Innovation Week showed us the level of Oracle’s commitment to open APIs and helping vendors develop new solutions for hoteliers. It’s exactly the type of assistance we need to fuel an industry recovery.”

Learn more about Innovation week and access the on-demand sessions. 

“Oracle Hospitality stands apart in terms of the depth and breadth of the partners who integrate with our flagship platforms OPERA Cloud, OPERA 5 and Simphony. It is unparalleled. We also understand how critical technology is to deliver a great guest experience, especially during this time,” said Alex Alt, senior vice president and general manager of Oracle Hospitality. “Innovation Week successfully paved the way for new and existing vendor-partners to ramp up innovation and help solutions get to market much faster.”

A League of Their Own

In addition to the many hospitality vendors new to the Oracle ecosystem, Innovation Week also featured several Oracle PartnerNetwork (OPN) members with Oracle Validated Integrations focused on low-touch or contactless solutions, including:    

  • ALICE: Offers an all-in-one solution that enables hotel staff to do the most impactful work without all the guesses. The ALICE/Oracle integration is a two-way, real-time interface that connects all hotel operations to the hotel’s PMS, enabling increased visibility across departments. The seamless communication between OPERA and ALICE removes the need for hoteliers to switch between two systems and focus their time and attention on delivering exceptional hospitality. Some of the properties leveraging the ALICE/Oracle integration include Montage Hotels & Resorts, Omni Hotels & Resorts properties, Viceroy Hotels and Resorts and Calamigos Guest Ranch.
  • Hapi: Offers a cloud data hub that enables centralized exposure of data from disparate systems, spanning on premise and hosted. Hapi builds on the Oracle OPERA Cloud’s promise of centralized, open APIs by bringing this functionality to legacy customers now and enabling a smoother transition to the cloud. Integration partners can also use multiple OPERA interface protocols in a single Hapi connection, and large hotel chains can benefit from custom OPERA integrations into their tech ecosystems. The Hapi/ Oracle integration is currently being used by IHG, Accor, Red Lion Hotels, Rosewood Hotels and Resorts, Langham Hotels and Resorts, just to name a few.
  • InnSpire: This 2020 HTNG TechOvation award-winning company offers a contactless, all-in-one technology suite that seamlessly helps drive a world class digital guest experience for some of the world’s most iconic hotels and brands. The key benefits of the company’s integration include accelerating the personalization of the guest experience, leveraging demographics and personal interests to customize in-room digital interfaces, such as Apps, TV-experience and voice. Today, the InnSpire/Oracle integration is being used by LUX* Resorts and Hotels, ME Dubai by Melia and many more.
  • INTELITY: As the leading provider of guest experience management solutions for the hospitality industry, INTELITY unites mobile, in-room and back-office tools into one robust, fully-integrated hospitality platform. INTELITY’s integration with OPERA PMS enhances and streamlines a wide range of guest-facing activities, including contactless check-in, mobile key, touchless service requests and more. INTELITY also integrates with MICROS Simphony, allowing guests to place dining orders from their devices or an in-room tablet. With mutual customers worldwide, some hotels taking advantage of the INTELITY/Oracle integration include Fairmont Hotels & Resorts, Hyatt, YOTEL and Mystic Lake Casino Hotel.
  • Nonius: This 2020 HTNG TechOvation award-winning company offers solutions to help hoteliers provide a great and contactless guest experience. Nonius has integrated its products with Oracle, including Mobile check-in and Key, Guest internet access, TV, Voice & Cast. Some hotels leveraging the Nonius/Oracle integration are from renowned groups such as Belmond, Accor, IHG, Four Seasons, GHM Hotels, Hard Rock Hotels, Marriot, Pestana and many more.
  • Zaplox: Offers contact-free mobile guest journey and mobile key services for the global hotel market. Zaplox solutions save time and costs while providing hotels with a direct channel to communicate with the guests and the opportunity to generate additional revenue. The contact-free mobile guest journey also supports the "Safe Stay” guidelines providing contact-free and touchless options for guests during their stay. The Zaplox/Oracle integration is currently being used by Arlo Hotels, Union Hoteli, ARP Hansen Hotel Group and many other global properties.
 

“Oracle’s architecture is truly open and that directly helps to ignite and accelerate industry innovation,” said Luis Weir, director of product management, Oracle Hospitality integration and APIs. “Our approach allows hoteliers to work directly with our partners to build experiences that are better suited to tackle new challenges and meet evolving guest expectations. And by providing a standardized set of modern, secure APIs, we allow them to do it quickly and cost effectively – delivering innovation by encouraging customization.”

Resources to Accelerate Innovation for the New Next
Contact Info
Christine Allen
Oracle
+1.603.743.4534
christine.allen@oracle.com
About Oracle Hospitality

Oracle Hospitality brings over 40 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. We provide hardware, software, and services that allow our customers to act on rich data insights that deliver personalized guest experiences, maximize profitability and encourage long-term loyalty. Our solutions include platforms for property management, point-of-sale, distribution, reporting and analytics all delivered from the cloud to lower IT cost and maximize business agility. Oracle Hospitality’s OPERA is recognized globally as the leading property management platform and continues to serve as a foundation for industry innovation. For more information about Oracle Hospitality, please visit www.oracle.com/Hospitality 

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) is Oracle’s partner program designed to enable partners to accelerate the transition to cloud and drive superior customer business outcomes. The OPN program allows partners to engage with Oracle through track(s) aligned to how they go to market: Cloud Build for partners that provide products or services built on or integrated with Oracle Cloud; Cloud Sell for partners that resell Oracle Cloud technology; Cloud Service for partners that implement, deploy and manage Oracle Cloud Services; and License & Hardware for partners that build, service or sell Oracle software licenses or hardware products. Customers can expedite their business objectives with OPN partners who have achieved Expertise in a product family or cloud service. To learn more visit: http://www.oracle.com/partnernetwork

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Christine Allen

  • +1.603.743.4534

Panini Internazionale Achieves Zero Waste Goal with Oracle

Tue, 2020-06-30 07:00
Press Release
Panini Internazionale Achieves Zero Waste Goal with Oracle Data intelligence helps chain manage inventory to delight customers while balancing the bottom line and eliminating waste

Stockholm, Sweden and Redwood Shores, Calif.—Jun 30, 2020

Panini Internazionale was borne out of a passion for food held by four brothers who opened their first deli in Stockholm, Sweden in 1990. Thirty years later, the fast-food brand delivers fresh and healthy food from 29 shops across Stockholm.

With a focus on contemporary fast-food that is both healthy and green, the only thing fast about Panini is its service. To deliver on its brand promise, goal of zero food waste, and exemplary service, the company relies on Oracle Food and Beverage MICROS Simphony Point-of-Sale (POS).

“We pride ourselves on not only delivering good food and service but also in doing good for our communities,” said Pierre Constantinou, co-founder Panini Internazionale. “With Oracle as our core foundation, we can easily pivot to new channels for our customers to engage how and when they desire while using back-end data to understand our inventory and eliminate waste by sharing our excess stock with those in need.”

Tech Helps Panini Deliver on Brand Values and Bottom Line
embedBrightcove('responsive', false, 'single', '6151962549001');

Panini Cooks Up Innovation and Growth

Panini has been an early adopter of technology, introducing online ordering in the late 1990s. But as the business grew, it realized adding new channels to their POS added complexity and put their zero-waste commitment at risk. Operating a business based on fresh production and same-day consumption requires real-time supply and demand. Panini needed a better way to manage its menu and inventory, and streamline kitchen operations. The company adopted Oracle MICROS Simphony to get the intelligence they needed to manage everything from menu design and supplier relationships to forecasting demand down to the day and time. Panini also used Simphony to identify partnerships that are mutually beneficial to the brand.

Simphony also helped Panini reach its goal of zero waste. It uses technology to allocate remaining stock at a 50 percent discount to students for the last two hours of business, and at the end of the day nearby charities are alerted to pick up final stock. This commitment to zero waste is not only in alignment with their brand values, but it also supports a healthy bottom line.

“Data intelligence will be increasingly important as the restaurant industry rebounds,” said Simon de Montfort Walker, senior vice president and general manager for Oracle Food and Beverage. “Simphony gives Panini Internazionale a single view of their business so they can run operations efficiently, better manage the bottom line, and support their customers and communities.”

Contact Info
Scott Porter
Oracle Corporate Communications
+1 650.274.9519
scott.c.porter@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Scott Porter

  • +1 650.274.9519

Opower Reimagines the Home Energy Report

Mon, 2020-06-22 07:03
Press Release
Opower Reimagines the Home Energy Report Dynamic new reports to engage millions of customers starting this summer, enabling savings in energy and money while helping utilities build a cleaner energy future

Redwood Shores, Calif.—Jun 22, 2020

Oracle Utilities Opower has completely reimagined the Home Energy Report (HER). Starting this summer, the new reports can help millions of households save money and reduce their carbon footprint through dynamic new experiences. With bold designs, new energy insights and applied behavioral science, the new Opower HERs make it easy for utilities to reach all types of customers and achieve outcomes ranging from driving energy efficiency savings to increasing customer satisfaction and digital channel engagement. They can also be used to accelerate the adoption of energy-saving programs such as efficient home upgrades and smart devices, and coach customers to maximize the impact of emerging technology, such as residential solar and electric vehicle charging.

“FirstEnergy serves multiple states, all with different customer needs, efficiency goals and regulatory structures, so it’s important that we design and scale programs to achieve those many goals,” said Nicole Williams, manager, energy efficiency, residential programs, FirstEnergy. “The new Opower Home Energy Reports—with their highly individualized insights, flexible design and continuous learning model—will help engage customers and deliver all the results we need throughout our service territories.”

The new Opower Home Energy Reports are powered by the most complete platform in the industry, empowering utilities to create holistic customer journeys that achieve a wide range of demand side management (DSM) and engagement outcomes. For more information listen to the results National Grid has already achieved with the reimagined HER here.

New engagement innovations can help everyone save

Opower has sent nearly a billion reports on behalf of its utility clients since it pioneered the HER in 2007. This milestone represents more than 3,300 collective program years of experience geared to optimize paper, digital and combination programs. Collectively, these reports have resulted in utility customers saving more than 25 terawatt-hours of energy, enough to power all the households in Dallas, Texas for 3.5 years or stream 125 billion videos. But as customers and challenges evolve, so must the techniques to reach and solve them.

Backed by new advancements in behavioral science, artificial intelligence (AI) and appliance-level disaggregation, the new Opower HER delivers better outcomes by providing truly personalized insights for every type of customer through:

  • Ever-evolving experiences: One-size (or color) certainly does not fit all. Dynamic and changing HER layouts are designed to catch and maintain customer attention, including those who have been receiving the same HERs for years. This includes being able to size and strategically place certain insights and icons for maximum exposure and action. With better use of color and visual appeal, the reports provide a poster-like format that the entire household can understand and use to make smarter energy choices.
  • Unique energy journeys: The reimagined HERs enable utilities to tailor outreach to connect with a diverse audience and autonomously optimize the experience for each customer by the channel and content they receive. For instance, when Opower detects an EV charging in the home, the customer is sent recommendations on the best times to charge. Variable rate customers see peak pricing insights. Limited income customers receive low and no-cost recommendations. The adaptability of the platform allows utilities to use paper reports to engage hard-to-reach customers and lead them to sustained engagement through digital channels over time. By delivering the right energy insight and recommendation through the right channel every time, the new Opower HERs help utilities deliver more customer value, influence buying behaviors, and increase intended results.
  • Agility to experiment: The flexible nature of the new Opower HER makes it a large-scale laboratory for testing and carefully measuring new behavioral techniques and consumer engagement tactics. New Opower platform capabilities enable faster, easier, more cost-effective pilots that extend beyond print and email HERs. For example, The Opower X team recently created a first-of-its-kind video energy report pilot with National Grid. Customers received personalized, animated insights on their usage and advice on how to save and cut costs. The project yielded 12 times the average click-through rates than standard digital reports.
  • New behavioral science techniques: While the HER neighbor comparison has been central to getting people to act, sustaining engagement over time demands varying approaches. The new generation of HER continues to innovate with new behavioral techniques to get customers to take that next step or leap, including offering:
     
    • “Efficiency Zones” – a new take on normative comparisons that compares a customer’s energy use to a target zone, rather than to similar efficient homes.
    • “Energy Use Benchmarks” – indicates a customer’s relative level of efficiency in a simple way at the top of the report.
    • “Moments of Pride” – congratulates customers for taking an action, motivating them to be even more energy efficient.

“For more than ten years, Opower has been instrumental in engaging our customers through a range of behavioral techniques and communications channels,” said Amanda Janaskie, manager energy efficient programs, Baltimore Gas & Electric. “We’ve been an early adopter of many Opower innovations, so it was natural to be one of the first to deploy these new reports. They will be instrumental in delivering on our commitment to provide customers with personalized experiences that help save energy and money.”

“Our ability to make every report a new experience for all types of customers not only delivers industry-leading results, but it also creates a testbed for trying new behavioral techniques and engagement strategies,” said Scott Neuman, GVP of Oracle Utilities Opower. “Our reimagined HER is a major leap forward that allows utilities to execute successful programs and help build our clean energy future right now.”

Contact Info
Kris Reeves
Oracle
+1.925.787.6744
kris.reeves@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Kris Reeves

  • +1.925.787.6744

Chubu Electric Power Grid Co. Deploys Seven Million Smart Meters with Oracle

Mon, 2020-06-22 07:00
Press Release
Chubu Electric Power Grid Co. Deploys Seven Million Smart Meters with Oracle Meter data helping Japanese utility increase operational efficiencies as it moves toward goal of 10 million residential and commercial properties by 2023

Redwood Shores, Calif. and AICHI, Japan—Jun 22, 2020

Chubu Electric Power Grid Co., Inc. (President & Director, Yaoji Ichikawa) has rolled out seven million smart meters with Oracle Meter Data Management (MDM). This milestone is part of the utility’s larger initiative to achieve 10 million connected residential and commercial properties by 2023.

In 2014, Japan’s Ministry of Economy, Trade and Industry (METI) mandated the liberation of the electricity market to provide a stable supply of energy, curb energy charges and create an open retail market that provides choice for customers. Following METI’s decision, Chubu Electric Power Grid Co. decided to implement a smart meter system and plans to roll it out to all customers by 2023.

Chubu Electric Power Grid Co. serves the Chubu region of Japan, including the Aichi, Mie, Gifu, Nagano, and Shizuoka. The utility’s mission is to deliver a stable supply of high quality energy in a safe and reasonable form to deliver on the realization of a low-carbon society.

With the data from its existing smart meters, Chubu Electric Power Grid Co. is better able to visualize energy usage to both improve the efficiency of power generation and power transmission facilities and better serve its customers. For example, the utility can use meter data to see when a customer is reaching their target energy usage and alert them. Likewise, the utility can see how much energy a household has used from its rooftop solar PV and allow customers to divert excess energy to a family member.

With the smart meter data, Chubu Electric Power Grid Co. can enable electricity retailers in the Chubu region by being able to continually refine and improve service including fee calculation and flexible pricing menu proposals. This could include implementing Time of Use (TOU) rates to support the efficient use of electric power by customers while reducing energy load during peak demand times.

“Serving our customers and reducing energy are key goals and ones we can’t achieve without continuous data,” said Mr. Takuya Kajikawa, General Manager of Distribution Control Engineering Group, Chubu Electric Power Grid Co., Inc. “Oracle’s experience in managing large scale smart meter rollouts has been critical in helping us achieve key milestones in this project and in helping utilize smart meter data to improve both operational efficiency and how we engage our customers.”

Based on its proven track record of successful smart meter implementations across the globe, Chubu Electric Power Grid Co. chose Oracle Utilities to kick off its smart meter program in 2013, with pilots starting the following year. Today, Oracle operates as the infrastructure for the company’s smart meter control management system. Most recently, Chubu Electric Power Grid Co. is upgrading to a newer version of Oracle MDM as it moves from seven million to 10 million smart meters.

Chubu Electric Power Grid Co. also uses Oracle Utilities Smart Grid Gateway (SGG) to centralize advanced meter infrastructure (AMI) data and create a common connection among utility applications and smart grid devices. For example, with data flowing to an electricity retailer’s customer information system in regular intervals, they can simplify customer billing. Chubu Electric Power Grid Co. can also submit remote commands to the smart meter to perform operations such as connect/disconnect service to a household or set an energy load limit without deploying a field worker. Additionally, SGG significantly reduces the cost and complexity of introducing new devices, data streams, and business processes.

Contact Info
Kristin Reeves
Oracle
+1.925.787.6744
kris.reeves@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Kristin Reeves

  • +1.925.787.6744

Italian Restaurant Chain Taps Oracle to Navigate the New Dining

Mon, 2020-06-22 06:59
Press Release
Italian Restaurant Chain Taps Oracle to Navigate the New Dining Panino Giusto looks to technology to safely welcome back customers

Redwood Shores, Calif.—Jun 22, 2020

Panino Giusto has been a staple of the Italian restaurant scene since 1979 priding itself on having helped brought the panini to the world. It currently operates in five countries with a store on almost every major street in Milan and plans to significantly increase its business in the coming years. In January 2020 Panino Giusto became a Certified B® Corporation, the first in the Italian food service industry. While Italy was one of the hardest-hit regions during the current health crisis, restaurants are finally being permitted to slowly reopen among heavy restrictions. Panino Giusto is embracing technology, including Oracle Food and Beverage Simphony and MICROS Point-of-Sale to help pivot and deliver a safer, pleasurable experience to customers.

“Our mission has always been to bring everyone a slice of Italian life while respecting the individual and the environment. Now more than ever we want to protect our customers and staff,” said Antonio Civita, CEO of Panino Giusto. “Technology is helping us to reimagine our restaurants and our customers’ experience without losing any of the quality and warmth they have come to know and love.” 

With Simphony as its central information hub, Panino Giusto is introducing several new options and operating models to drive revenue, preserve margins and deliver a high-quality consumer experience. Oracle collaborated with Smart Technologies Limited, Get Your Bill and Tas Group, to help Panino reimagine every part of the business from delivery processes that intelligently use in-house staff or aggregators based on business objectives, to multiple options for contactless payment and pickup that minimize wait times.

Step one was extending Panino’s loyalty app, My Panino Giusto, so customers could order, pay and account for their loyalty points all in one place. While this project normally would have taken months, Oracle, Smart Technologies and the other partners had it completed in just weeks.

“Oracle moved quickly to mobilize a partner network that allowed us to navigate the crisis and prepare for the rebound,” added Civita. “Patrons will now be able to order and prepay for dine-in or take out, and payment will be tokenized so customers can be identified by their loyalty program membership to accumulate or redeem rewards with no additional effort. We could not have done this so fast without Oracle’s and our other partners amazing support and service.”

Orders from the app go directly into Simphony, helping ensure they are queued quickly and timed based on delivery or pick-up—even accounting for the distance from a Panino location the order will be delivered. The next phase in the evolution of their customer experience will be allowing customers to pre-book tables and orders to ensure easy, contactless service and social-distancing based on local guidelines. All of this helps Panino better manage inventory and kitchen costs by gaining deeper data insights into what customers are ordering and when.

“We have seen exceptional resilience from restaurateurs across the globe,” said Simon de Montfort Walker, Oracle Food and Beverage SVP and GM. “Panino Giusto was fast to recognize the need for a digital transformation mindset and tackled that head-on with thoughtful and inventive ideas. Oracle is inspired to be part of a collaborative team using technology to test new concepts, assess effectiveness and adjust accordingly.”

Contact Info
Scott Porter
Oracle
+1 650.274.9519
scott.c.porter@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Scott Porter

  • +1 650.274.9519

Oracle Unveils Clinical One Data Collection Cloud Service

Thu, 2020-06-18 04:00
Press Release
Oracle Unveils Clinical One Data Collection Cloud Service New capability goes beyond EDC to redefine data collection in clinical trials

Redwood Shores Calif—Jun 18, 2020

Electronic Data Capture (EDC) is no longer sufficient for today’s clinical trials, which are incorporating more virtual components and becoming more decentralized. While traditional EDC systems capture data from forms, patient data in clinical trials is now flowing at a rapid pace and at a high volume from a myriad of novel sources, such as wearables. To address this challenge, Oracle Health Sciences, an early pioneer in eClinical technology, has introduced Clinical One Data Collection Cloud Service. With the ability to capture data from any source into a single, unified platform, Oracle Clinical One is redefining how technology supports clinical research to improve efficiency and help speed the delivery of breakthrough therapies.

“The Oracle Clinical One platform is a game-changer,” said Michele Taylor-Scott, head of data management at Health Decisions. “We have used Clinical One for stand-alone randomization and trial supply management and are excited to now be able to use it for data collection. Clinical One is very user-friendly and we feel it will enable us to reduce not only database build timelines, but also database lock timelines, which are both critical in clinical trials. I say that with confidence because with Clinical One, we have the ability to build a full study in a matter of weeks, instead of months, and mid-study changes or post-production changes can be done in real-time without a lengthy migration process.”

Current eClinical technology has not kept pace with the acceleration of science and clinical research which drives up trial costs. According to Gartner’s 2020 Industry Vision report, “the current rate of trial cost increase is unsustainable, and clinical leaders must challenge the existing model and enable new approaches to take hold.”1

Oracle Clinical One Data Collection collects data from any source – forms, wearable sensors, patient apps, electronic health records (EHR), labs—and harmonizes it in a single place. This expanded data gives sites and study teams a more complete picture of the patient’s experience, and ultimately, the safety and efficacy of the investigative therapy, allowing them to make better decisions. And, because Clinical One is a unified platform, sites can randomize, dispense drug, and collect patient data in one system.

“Using Oracle Clinical One will have a positive impact on our data collection and randomization processes for current and future clinical trials as we help bring new women’s health therapies to market,” added Taylor-Scott.

Because it is easily configurable, Clinical One Data Collection meets the needs of all trial types—from the simplest Phase I and Post-Market studies to the most complex Phase III studies, across all therapeutic areas. For example, Clinical One is already being used across the industry for many trials including those focused on COVID-19 treatments and vaccines.

“The industry has been asking for technology that supports a new way to approach clinical trials that is simpler, easier, and lower cost, but also accommodates the evolving needs of decentralized trials. To meet this need, we, as an industry, must think and act differently,” said Steve Rosenberg, senior vice president and general manager, Oracle Health Sciences. “Our goal is to deliver on this promise by providing the industry with a unified platform that supports today’s needs as well as tomorrow’s requirements. Clinical One Data Collection supports event-based data collection and streamlines workflow, providing our customers with the agility and cost-savings they need to get therapies to market faster.”

To learn more about Oracle Health Sciences Clinical One Data Collection and to see the capability in action, please join the live webinar on June 23, 2020 at 11:00am ET – register here.

Recently, Oracle also announced its Clinical One Randomization and Supplies Management Cloud Service, which reduces the time required for study set up from nearly two months to just a few days. For more information about Clinical One:

https://www.oracle.com/clinical-one

1 Gartner, Industry Vision: Life Science CIOs Must Transform Clinical Development With Digital Trials Refreshed 15 January 2020, Published 21 August 2018

Contact Info
Kris Reeves
Oracle
925 787 6744
kris.reeves@oracle.com
Rick Cohen
Blanc and Otus
516 785 0563
rick.cohen@blancandotus.com
About Oracle Health Sciences

As a leader in Life Sciences cloud technology, Oracle Health Sciences’ Clinical One and Safety One are trusted globally by professionals in both large and emerging companies engaged in clinical research and pharmacovigilance. With over 20 years’ experience, Oracle Health Sciences is committed to supporting clinical development, delivering innovation to accelerate advancements, and empowering the Life Sciences industry to improve patient outcomes. Oracle Health Sciences. For life.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Kris Reeves

  • 925 787 6744

Rick Cohen

  • 516 785 0563

Oracle Protects Real-Time Enterprise Communications via the Cloud

Wed, 2020-06-17 07:00
Press Release
Oracle Protects Real-Time Enterprise Communications via the Cloud Scoring, detection and mitigation cloud service provides always-on communications security for enterprises and contact centers

Redwood Shores, Calif.—Jun 17, 2020

With a dependence on highly reactive, legacy communications security solutions, contact centers and enterprises are increasingly vulnerable to sophisticated infrastructure attacks. To mitigate these threats, Oracle has launched the Oracle Communications Security Shield (OCSS) Cloud, a real-time communications security solution. Built on Oracle Cloud Infrastructure, the solution uses artificial intelligence and the real-time enforcement capabilities of Oracle Communications Enterprise Session Border Controller (E-SBC) to determine the risk of session initiated protocol-based communications crossing an enterprise’s network. By quickly detecting malicious call signatures and behavioral anomalies, the OCSS Cloud can autonomously mitigate dangerous network threats.

“Organizations that use AI-driven behavioral threat analytics and cloud-based defenses, and that focus on communications and collaboration threats, can contain attacks 42% to 68% faster,” says Johna Till Johnson, chief executive officer and founder of Nemertes Research. According to Nemertes' Cybersecurity and Cloud 2019-2020 Research Study, modern cybersecurity requires a holistic, automated security approach that can both analyze data and enforce policies in real-time.

Legacy security solutions offer limited protection due to their dependence on static rule-based decision processes, passwords and knowledge-based answers, making enterprises a prime target for criminals and ill-equipped to take on Day-Zero attacks. Oracle’s Communications Security Shield Cloud integrates advanced behavioral analytics, anomaly detection and caller-reputation scoring to dynamically assess incoming call risk. By monitoring this activity, enterprises can protect their productivity, reputation and the bottom line through:

  • Dynamic risk assessment: Calls are inspected, analyzed and assessed quickly and efficiently though advanced analytics, AI/ML and security capabilities such as user behavioral analytics, threat signature detection and anomaly detection.
  • 360° visibility: A comprehensive, intuitive dashboard provides business intelligence driven data visualization of real-time communications traffic, including an overview of actionable insights for mitigating threats and traffic anomalies.
  • Real-time enforcement: Customizable enforcement policies ensure the alignment of mitigation behaviors with organizations’ risk appetites.
 

Together, these capabilities enable real-time communications traffic designed to be secure from cyber threats, such as telephony denial of service attacks, nuisance calls, theft of service, traffic pumping and account takeovers.

“Security threats to real-time enterprise communications—especially unified communications and contact centers—continue to rise,” said Andrew Morawski, senior vice president and general manager, Oracle Communications, Networks. “With the latest in cloud-based AI/ML capabilities, behavioral threat analytics and signature anomaly detection methods, the Oracle Communications Security Shield Cloud is a critical service to secure today’s enterprise network.”

To learn more about Oracle Communications industry solutions, visit: Oracle Communications LinkedIn, or join the conversation at Twitter @OracleComms.

Contact Info
Katie Barron
Oracle
+1.202.904.1138
katie.barron@oracle.com
Amy Dalkoff
Hill+Knowlton Strategies
+1.312.255.3078
amy.dalkoff@hkstrategies.com
About Oracle Communications

Oracle Communications provides integrated communications and cloud solutions for Service Providers and Enterprises to accelerate their digital transformation journey in a communications-driven world from network evolution to digital business to customer experience. www.oracle.com/communications

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Katie Barron

  • +1.202.904.1138

Amy Dalkoff

  • +1.312.255.3078

Oracle Announces Fiscal 2020 Fourth Quarter and Fiscal Full Year Financial Results

Tue, 2020-06-16 11:00
Press Release
Oracle Announces Fiscal 2020 Fourth Quarter and Fiscal Full Year Financial Results
  • Q4 FY2020 Fusion ERP cloud revenue, up 32% year-over-year (YoY)
  • Q4 FY2020 Fusion HCM cloud revenue, up 27% YoY
  • Q4 FY2020 EPS of $0.99 and non-GAAP EPS of $1.20, up 3% YoY and 5% in constant currency
  • FY2020 EPS of $3.08 and non-GAAP EPS of $3.85, up 9% YoY and 11% in constant currency

Redwood Shores, Calif.—Jun 16, 2020

Oracle Corporation (NYSE: ORCL) today announced fiscal 2020 Q4 and fiscal 2020 full year results. Total quarterly revenues were $10.4 billion, down 6% YoY and down 4% in constant currency compared to Q4 last year. Cloud services and license support revenues were $6.8 billion, up 1% YoY and 3% in constant currency. Cloud license and on-premise license revenues were $2.0 billion.

Q4 GAAP operating income was up 1% YoY to $4.3 billion, and GAAP operating margin was 41%. Non-GAAP operating income was down 2% YoY to $5.1 billion, and non-GAAP operating margin was 49%. GAAP net income was $3.1 billion, and non-GAAP net income was $3.8 billion. GAAP earnings per share was $0.99, while non-GAAP earnings per share was up 3% YoY to $1.20.

Short-term deferred revenues were $8.0 billion. Operating cash flow was $13.1 billion during the trailing twelve months.

For fiscal 2020, total revenues were $39.1 billion, down 1% YoY and flat in constant currency. Cloud services and license support revenues were $27.4 billion, up 3% YoY and 4% in constant currency. Cloud license and on-premise license revenues were $5.1 billion.

Fiscal 2020 GAAP operating income was $13.9 billion, and GAAP operating margin was 36%. Non-GAAP operating income was $17.4 billion, and non-GAAP operating margin was 44%. GAAP net income was $10.1 billion, while non-GAAP net income was $12.7 billion. GAAP earnings per share increased 4% to $3.08, while non-GAAP earnings per share was up 9% to $3.85.

“In Q4, non-GAAP earnings per share grew 5% in constant currency driven by strong performances in both our cloud infrastructure and cloud applications businesses,” said Oracle CEO, Safra Catz. “Leading the way was our Fusion Cloud ERP Suite that grew 35% in constant currency, and our Fusion Cloud HCM Suite grew 29% in constant currency. Our overall business did remarkably well considering the pandemic, but our results would have been even better except for customers in the hardest-hit industries that we serve such as hospitality, retail, and transportation postponing some of their purchases. Still, for the third year in a row, we delivered double-digit constant currency earnings per share growth in FY20.”

“In Q4, we launched a vastly improved version of our Exadata Cloud@Customer service,” said Oracle Chairman and CTO, Larry Ellison. “Exadata Cloud@Customer now enables our existing on-premise database customers to run the Oracle Autonomous Database in their own datacenter; previously, the Oracle Autonomous Database was only available in Oracle’s Gen2 Public Cloud.  Enabling all our on-premise database customers to upgrade and run Oracle’s latest and best database technology in their own data center should dramatically accelerate the rate of adoption of the Oracle Autonomous Database…especially by our largest customers including banks and governments that are not currently planning to move their largest and most critical systems to a public cloud.”

The board of directors declared a quarterly cash dividend of $0.24 per share of outstanding common stock. This dividend will be paid to stockholders of record as of the close of business on July 15, 2020, with a payment date of July 28, 2020.

Q4 Fiscal 2020 Earnings Conference Call and Webcast

Oracle will hold a conference call and webcast today to discuss these results at 2:00 p.m. Pacific. You may listen to the call by dialing (816) 287-5563, Passcode: 425392. To access the live webcast, please visit the Oracle Investor Relations website at http://www.oracle.com/investor. In addition, Oracle’s Q4 results and fiscal 2020 financial tables are available on the Oracle Investor Relations website.

A replay of the conference call will also be available by dialing (855) 859-2056 or (404) 537-3406, Passcode: 1424537.

Contact Info
Ken Bond
Oracle Investor Relations
+1.650.607.0349
ken.bond@oracle.com
Deborah Hellinger
Oracle Corporate Communciations
+1.212.508.7935
deborah.hellinger@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly-Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE:ORCL), visit us at www.oracle.com or contact Investor Relations at investor_us@oracle.com or (650) 506-4073.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

“Safe Harbor” Statement

Statements in this press release relating to Oracle's future plans, expectations, beliefs, intentions and prospects, including statements regarding the rate of adoption of our Autonomous Database, are "forward-looking statements" and are subject to material risks and uncertainties. Many factors could affect our current expectations and our actual results, and could cause actual results to differ materially. We presently consider the following to be among the important factors that could cause actual results to differ materially from expectations: (1) The COVID-19 pandemic has affected how we and our customers are operating our respective businesses, and the duration and extent to which this will impact our future results of operations and our overall financial performance remains uncertain. (2) Our success depends upon our ability to develop new products and services, integrate acquired products and services and enhance our existing products and services. (3) Our cloud strategy, including our Oracle Software-as-a-Service and Infrastructure-as-a-Service offerings, may adversely affect our revenues and profitability. (4) We might experience significant coding, manufacturing or configuration errors in our cloud, license and hardware offerings. (5) If the security measures for our products and services are compromised and as a result, our customers' data or our IT systems are accessed improperly, made unavailable, or improperly modified, our products and services may be perceived as vulnerable, our brand and reputation could be damaged, the IT services we provide to our customers could be disrupted, and customers may stop using our products and services, all of which could reduce our revenue and earnings, increase our expenses and expose us to legal claims and regulatory actions. (6) Our business practices with respect to data could give rise to operational interruption, liabilities or reputational harm as a result of governmental regulation, legal requirements or industry standards relating to consumer privacy and data protection. (7) Economic, political and market conditions can adversely affect our business, results of operations and financial condition, including our revenue growth and profitability, which in turn could adversely affect our stock price. (8) Our international sales and operations subject us to additional risks that can adversely affect our operating results. (9) Acquisitions present many risks and we may not achieve the financial and strategic goals that were contemplated at the time of a transaction. A detailed discussion of these factors and other risks that affect our business is contained in our SEC filings, including our most recent reports on Form 10-K and Form 10-Q, particularly under the heading "Risk Factors." Copies of these filings are available online from the SEC or by contacting Oracle Corporation's Investor Relations Department at (650) 506-4073 or by clicking on SEC Filings on Oracle’s Investor Relations website at http://www.oracle.com/investor. All information set forth in this press release is current as of June 16, 2020. Oracle undertakes no duty to update any statement in light of new information or future events. 

Talk to a Press Contact

Ken Bond

  • +1.650.607.0349

Deborah Hellinger

  • +1.212.508.7935

5 Reasons Why Startups Choose Oracle

Mon, 2020-06-15 08:00
Press Release
5 Reasons Why Startups Choose Oracle

Jason Williamson, Vice President, Oracle for Startups—Jun 15, 2020

Today’s startups are born in the cloud. That means their choice of cloud provider is of the utmost importance.

What do startups look for when evaluating cloud providers? Value, performance, and security are some of the most crucial factors—and they’re just a few of the many reasons startups choose Oracle.

Here, members of the Oracle for Startups program explain why they made the decision to use Oracle Cloud and the benefits they’ve seen:

Cost Savings

The cost of technology infrastructure impedes startup growth. By moving to Oracle Cloud, startups can save money in this area and reinvest it back into the business. One such example is bot and AI platform provider BotSupply, which is expanding across EMEA with the help of Oracle, according to CEO and Co-Founder Asser Smidt.

Oracle has some of the most transparent and value-based pricing in the market, said Smidt, whose company joined the startup program in April 2018.

“I know exactly what I'm paying for—no surprises,” he said.

Scalability

Another way startups can save money in the cloud is by avoiding spend on unused infrastructure. The cloud allows companies to scale up or down to meet fluctuating customer demand, paying only for the resources they use. And Oracle Cloud allows companies to do so reliably, with performance, availability, and manageability backed by enterprise service-level agreements.

"We process billions of data points daily and we can't afford any latency or downtime," said Guy Mounier, CEO and cofounder of sales development startup AptivIO, which joined the startup program in July 2019. "Oracle Cloud gives us the assurance we need to deliver value to our customers and to keep innovating with confidence."

Security

Earning and keeping customers' trust is essential for startup growth. Partnering with Oracle, which has more than 40 years of enterprise expertise, gives startups an additional level of credibility when talking to prospects and working with customers. And the security-first architecture of Oracle Cloud Infrastructure supports that, according to Mark Ross, cofounder of high-performance computing (HPC) startup GridMarkets, which joined the startup program in January 2019.

“We can now say GridMarkets is backed by the highly secure and highly robust Oracle Cloud, and that’s helping to open even more doors for us across the globe,” he said.

Openness

Modern developers rely on a variety of platforms, languages, and services to build their applications. If their cloud of choice doesn’t support their tools of choice, it can cause major headaches.

Openness and open source support are important factors for startups that have migrated to Oracle Cloud Infrastructure.

"One of the key reasons we were excited to move from AWS to Oracle Cloud Infrastructure was Oracle's renewed focus on utilizing, and contributing to, open source projects," said Jonathan Girven, CTO of video collaboration platform provider Sauce.

Sauce became a member of Oracle for Startups in July 2018, and Oracle acquired the company in April 2020.

High-Performance Computing

The cloud allows startups to compete against large enterprises in fields that involve the storage, processing, and analysis of massive amounts of data. Think biomedical research, video streaming, and advanced engineering.

But not all clouds are equal when it comes to HPC. Startups in the Oracle for Startups program, such as analytics platform provider Kinetica, which joined in August 2019, have chosen Oracle Cloud Infrastructure to meet their heavy HPC demands.

"Oracle has world-class GPU instances that deliver power, performance, and scalability," said Daniel Raskin, CMO of Kinetica.

Learn more about how Oracle helps startups.

Digital Assistants Help State of Oklahoma Solve Telework Issues During Crisis

Thu, 2020-06-11 07:00
Blog
Digital Assistants Help State of Oklahoma Solve Telework Issues During Crisis

Pat Mungovan, SVP Oracle Public Sector—Jun 11, 2020

When COVID-19 hit, Oklahoma, like every other state, had to figure out a way for its mostly office-based government employees to work from home. Office workers unfamiliar with configuring IT gear without hands-on support invariably had issues and questions. Before COVID-19, the Oklahoma Office of Management and Enterprise IT desk fielded about 500 support calls a month. Overnight, that number spiked to more than 1,500 calls per day, says Jerry Moore, CIO, State of Oklahoma. They needed a solution and fast.

Within eight days of receiving a call for help, the Oracle team in Oklahoma and members of Oracle’s Austin-based Cloud Solutions Hub designed and deployed a chatbot to help Oklahoma’s newly home-based workers get productive as quickly as possible.

The chatbot, enabled by Oracle Digital Assistant, lets users ask basic questions, such as how to reset a password, how to set up a VPN, or how to download workplace applications. This quick and easy avenue to answers was instrumental in reducing the volume of calls to the IT helpdesk and getting approximately 30,000 state employees up and running.

During that same period, Oracle also built a mobile app for the state’s Department of Human Services that tracks time and purchases related to COVID-19 work. “If an employee buys 12 cases of hand sanitizer, they can take a picture of the purchase and upload it to the app that tracks all activities specific to the pandemic,” Moore says. “Overall, in eight days Oracle built and delivered two applications. Not only was this an impressive feat, but showed Oracle’s commitment to helping us and our communities run more smoothly in this difficult time.”

These applications help ensure that Oklahoma government workers can keep providing important constituent services, even while working at home.

Find out more about Oracle’s state and local government solutions.

As Doors Reopen, Oracle Helps HR Teams Define What’s Next

Wed, 2020-06-03 08:00
Blog
As Doors Reopen, Oracle Helps HR Teams Define What’s Next

By Gretchen Alarcon, group vice president, Oracle HCM—Jun 3, 2020

Oracle Workforce Health and Safety

The COVID-19 pandemic has forced HR professionals into some of the most challenging times on record. Whether its adapting to new workforce demands, managing dispersed teams or maintaining positive employee experiences in a time of volatility, HR teams have taken center stage.

But the battle is not over yet. As the road to recovery continues, organizations are now having to figure out how to safely and efficiently bring their employees back into the workplace. And it’s up to HR teams to help make that happen. We at Oracle are here to help.

A few months ago, we announced free access to our Oracle Workforce Health & Safety tool for our HR customers to help keep their employees safe, and we’ve already seen it deliver tremendous value with many customers taking action. But we don’t want to stop there.

To provide additional help for the HR community, we are introducing the Oracle Employee Care Package for the New Workplace: a bundle of HCM tools and technology that will help HR teams make work safer, supportive, smarter, and more human as we re-enter the workplace. Within the Employee Care Package, we address three of the key areas for HR teams as they navigate the return to the work: safety, support, and skills.  

Prioritizing Workforce Safety

As offices begin to reopen, one of the top priorities for HR teams will without a doubt be ensuring the health and safety of their workforce. Which is why we’re including our Oracle Onboarding and Oracle Workforce Health & Safety tools in the Employee Care Package.

  • Oracle Workforce Health & Safety allows HR professionals to track and report health incidents within their teams (such as confirmed COVID-19 cases), minimize exposure to the larger workforce, and take appropriate action quickly.

  • And Oracle Onboarding ensures that employees who are coming back to the workplace are re-onboarded effectively, aligned with compliance, and set up for success and productivity.

Delivering Employee Support

HR teams will also need to be ready and equipped to deliver a supportive, and positive experience for their teams. Employees will likely be confused, curious, or even a little nervous when returning back to the workplace, and it’s up to HR teams to be their support and deliver confidence. Our Oracle HR Help Desk, Oracle Digital Assistant, and Oracle Work Life tools can help. 

  • With Oracle HR Help Desk, organizations can deliver an optimal employee experience by seamlessly managing COVID-19 issues, promptly resolving employee inquiries, and identifying trending issues among the workforce to resolve quickly.

  • Oracle Digital Assistant makes it easy for employees to get quick answers to commonly asked questions, whether they’re at home or at work, and through whatever channel they prefer (SMS, voice, social, etc.)

  • HR teams can use Oracle Work Life to strengthen their workplace community and empower employees to grow stronger together. This team camaraderie will improve employee productivity and well-being.

Zeroing in on Skills

As we enter into this “new normal,” we will see a heightened importance around employee learning and reskilling as new skills gaps emerge and more roles are ready to be filled.

  • With Oracle Learning, HR teams can help employees reskill and readjust to the new workplace. Recommended trainings will help employees improve productivity, acquire new skills, and discover new opportunities.

Now more than ever, HR teams are in the spotlight and driving their organizations to define what’s next. With the right tools in place, HR teams can help their workforce readjust to this changing world. And we’re here to help every step of the way.

For more information about Oracle’s Employee Care Package, click here: http://oracle.com/employee-care-package

New SWOT Report: Running Mission-Critical Workloads In Multi-Cloud Environments Is Oracle’s Super Power

Tue, 2020-06-02 07:00
Blog
New SWOT Report: Running Mission-Critical Workloads In Multi-Cloud Environments Is Oracle’s Super Power

By Sasha Banks-Louie, Oracle—Jun 2, 2020

Multi-cloud environments are becoming the de-facto cloud strategy among a majority of US businesses that have moved their applications to the cloud, but managing these complex infrastructures is creating new challenges that many companies are struggling to surmount—if they decide to move to the cloud at all.

These are among the key conclusions from a new report by Omdia Consulting, which analyzes the strengths, weaknesses, opportunities, and threats of running workloads in Oracle Cloud Infrastructure.  

Key findings from the Omdia SWOT report include:

  • More than 52% of businesses report the inability to move workloads between clouds is slowing their adoption of cloud computing
  • The alliance between Oracle Cloud Infrastructure and Microsoft Azure plans to speed up cloud adoption, by offering businesses direct interconnection between these two clouds, integrating identity management, and honoring a collaborative support agreement
  • Oracle’s open, enterprise-grade cloud architecture not only provides businesses with near zero downtime and no cost to onboard and offboard users, it also offers the most comprehensive sets of security standards and customer support services compared to competing cloud vendors
 

While most cloud infrastructure vendors offer companies an environment on which to run their mission-critical applications without having to manage a data center, invest in hardware, or install and update software, those vendors’ service, pricing, and support plans can vary widely.

In its recently published SWOT Assessment of Oracle Cloud Infrastructure, Omdia Consulting offers new insight into why companies should consider running their mission-critical workloads in the Oracle Cloud.   

Because Oracle Cloud Infrastructure has built a reputation for reliability, companies are guaranteed more than 99.99% availability uptime, and fewer than four minutes per month for maintenance work, the report says.

Such high availability is particularly important, because banks that can’t process high-speed financial transactions or retailers who aren’t able to synchronize their ecommerce websites with their on-hand inventories and point-of-sale data, can lose revenue, frustrate customers, and damage their brands.

Mastering Multi-Cloud Environments

As an increasing number of businesses today live in a multi-cloud world, it’s important for cloud vendors to integrate their offerings with those of their competitors.

The Oracle and Microsoft alliance announced in June 2019 enables joint customers to deploy mission-critical enterprise workloads that span both Microsoft Azure and Oracle Cloud Infrastructure environments.

Such customers can run Azure analytics and AI, for example with Oracle Autonomous Database on the same workload. This not only makes it easier for companies to have a backup cloud to aid in disaster recovery, but also to split up workloads so that data architects and application developers can choose their preferred environments and tools.

The Oracle and Microsoft alliance also removes the burden of managing multiple service orders, networking configurations, and data transfers from different clouds across workloads.

Raising The Bar For Security Standards

The range of standards that Oracle provides compliance with is one of the most comprehensive among the leading cloud providers, according to Omdia’s SWOT report.

While currently compliant with ISO 27001, SOC1, SOC2, PCI DSS, HIPAA/HITECH, FedRAMP Medium, and FedRAMP High, Oracle Cloud Infrastructure also follows a media destruction process adhering to NIST SP 800-88r1 and DoD emergency destruction and secret classification standards.

A new feature in Oracle’s Gen 2 Cloud is Isolated Network Virtualization, which isolates physical network interfaces and cards from each other, isolating an attacker who has gained unauthorized access to the network. Through this process, Oracle helps companies protect against bad actors from attacking their networks when an instance, bare-metal, virtual-machine, or container, has been compromised.

Gaining Share Through Human Customer Support

While all cloud infrastructure vendors let their customers access online documentation and community forums for free, many of those vendors charge hefty fees for hands-on, expert support—like the kind you’ll need to fix a latency problem or network outage.

But companies running their workloads on Oracle Cloud Infrastructure Free Tier, can get an enterprise-level support package, which includes two Oracle Autonomous Databases with powerful tools like Oracle Application Express (APEX) and Oracle SQL Developer, two Oracle Cloud Infrastructure Compute virtual machines, block, object, and archive storage, load balancer and data egress, and monitoring and modifications—for free.

It’s this kind of human customer care that has driven approximately 80% of Oracle’s customers to stay in the Oracle Cloud for between one and three years, and 21% of them committing to three-year subscriptions, according to Omdia’s SWOT analysis. The report also shows more than 50% of Oracle’s customers increase their spend once they have moved to Oracle Cloud Infrastructure, and the rate of new customers moving to Oracle Cloud is more than 150% year on year.

This level premium support, including zero fees for onboarding or offboarding customers to its eponymous Cloud Infrastructure, demonstrates Oracle’s strong commitment to be an open enterprise-grade cloud—earning its position as a top-five cloud provider in the world.

We live in a multi-cloud world and customers expect cloud providers to excel at interconnecting various platforms, applications, and workloads. Omdia’s report highlights several critical elements that make Oracle uniquely qualified to provide this interconnectivity, while offering exceptional performance, pricing, and support.

Click here for more Industry Analyst Research.

National Grid Brings Customers’ Energy Journey to Life

Thu, 2020-05-28 07:00
Press Release
National Grid Brings Customers’ Energy Journey to Life Video energy reports from Opower increase customer click-through rates by 12X

Redwood Shores, Calif.—May 28, 2020

National Grid is helping its customers better understand their energy journey, 90-seconds at a time. In partnership with Oracle Utilities Opower, National Grid launched a pilot of their first-ever video energy reports. In an animated story, customers received personalized insights on their natural gas usage last winter and advice on how to save energy and cut costs. Sent to 33,000 customers in Upstate New York via email in February, the videos netted 12X the average click-through rate of Opower’s standard digital energy reports. See a sample here.

“National Grid’s mission is to provide clean energy to support our world long into the future,” said Thomas Baron, senior program manager at National Grid. “Together with Opower, we have continued to innovate and refine how we engage our customers and bring them along this critical journey. Personalized videos make it fun and easy for customers to make smart energy choices.”

The National Grid videos were created by the new Opower X professional services team. Opower X projects are all designed to deliver new, measurable customer engagement value to utilities. In the case of the National Grid videos, two-thirds of viewers watched all personalized content, and 14 percent of them clicked through to National Grid’s Energy Savings Programs page for more opportunities and information.

From door hangers to digital engagement

For more than 10 years, National Grid and Opower have experimented with new ways of engaging utility customers. Years ago, that meant testing mailed door hangers and phone calls as behavioral nudges for customers to choose efficient heating and cooling setpoints. Together, the companies have evolved the use of behavioral techniques for influencing digital engagement and scaling adoption of utility programs in New York and Massachusetts. They proved how non-AMI high bill alerts deliver net new behavioral energy savings in Rhode Island. And recently, National Grid and Opower are running a unique behavioral demand response program in Clifton Park, NY, where customers receive points and rewards in exchange for reducing energy use on critical peak days.

With the success of National Grid’s pilot, the Opower X team plans to test the limits of what is possible with personalized videos: driving adoption of deep energy efficiency measures like heat pumps, educating customers about pricing plans and utility bills, and helping customers find and use all their utilities’ tools for digital self-service.

“National Grid continues to push the envelope on customer engagement. In so many cases, they have been the first to initiate, innovate and improve how they serve customers and the planet,” said Paul McDonald, senior director of industry strategy at Oracle Utilities. “With the popularity of video today, especially in apps like Instagram Stories and TikTok, video energy reports just make sense. We’re excited about what’s possible with video, and it’s just one example of how we are changing everything about the Opower Home Energy Report experience.”

National Grid will also be an early adopter of Opower’s bold new print and digital Home Energy Reports this spring. Learn more about the redesigned reports and how they will power the next era in behavioral engagement here.

Contact Info
Kris Reeves
Oracle
+1.925.787.6744
kris.reeves@oracle.com
About National Grid

About National Grid: National Grid (NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York, Massachusetts, and Rhode Island. National Grid is transforming our electricity and natural gas networks with smarter, cleaner, and more resilient energy solutions to meet the goal of reducing greenhouse gas emissions. For more information please visit our website, follow us on Twitter, watch us on YouTube, friend us on Facebook, and find our photos on Instagram.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Kris Reeves

  • +1.925.787.6744

Oracle Named a Leader in Email Marketing Service Providers by Independent Research Firm

Wed, 2020-05-20 07:00
Press Release
Oracle Named a Leader in Email Marketing Service Providers by Independent Research Firm Oracle Responsys continues industry leadership, scoring highest in strategy category and achieving the highest possible score in the artificial intelligence, analytics, and vertical capabilities criteria

Redwood Shores, Calif.—May 20, 2020

Oracle today announced that it has been recognized as a Leader in the Forrester Research, Inc. May 2020 report, The Forrester Wave™: Email Marketing Service Providers, Q2 2020.

This year’s report evaluated 13 email marketing service providers based on 23 criteria, which are split into three categories—current offering, strategy, and market presence. Of the providers evaluated, Oracle Responsys, part of Oracle Cloud Customer Experience (CX), was one of only four Leaders. In addition to scoring highest in the strategy category, Oracle Responsys also received the highest possible score in the artificial intelligence, analytics, and vertical capabilities criteria.

According to the report, “Oracle data assets and analytics modules extend the utility of Responsys. Client references get more than what they pay for. They and their staff all seem excited by the vendor’s vision to ‘drive revenue growth by delivering a relevant, timely, and connected experience wherever and whenever a customer chooses.’” The report also notes, “Oracle consistently delivers scale. It has a significant global footprint, industry-specific data schemas, and AI that runs off of email and non-email data, rivaling personalization-specialist competitors.”

“We are incredibly proud to be named a Leader in this year’s The Forrester Wave™: Email Marketing Service Providers, Q2 2020,” said Shashi Seth, SVP, Oracle Cloud CX Marketing. “Responsys is at the core of our digital marketing suite and provides the perfect foundation for multi-channel, data-driven, and real-time customer engagements that will define the future of marketing. We believe Forrester’s evaluation further validates our commitment to delivering stand-out, innovative products and services to our customers.”

Part of Oracle Cloud Applications, Oracle Cloud CX helps marketing, sales, service, and commerce professionals reduce IT complexity, deliver innovative customer experiences, and achieve predictable and tangible business results. Many of the top brands across the globe, including Comcast, The New York Times, Callaway Golf, and Frontier Airlines, have used Oracle Responsys to grow revenues, relationships, recommendations, and reputations.

Download The Forrester Wave™: Email Marketing Service Providers, Q2 2020 here.

Contact Info
Kimberly Guillon
Oracle
209.601.9152
kim.guillon@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Kimberly Guillon

  • 209.601.9152

Oracle Graph Visualization Boosts Fight Against Money Laundering

Wed, 2020-05-20 07:00
Press Release
Oracle Graph Visualization Boosts Fight Against Money Laundering Investigation Hub provides financial investigators a new way to probe criminal networks

Redwood Shores, Calif.—May 20, 2020

Oracle Financial Services has made its in-memory graph visualization tool, Investigation Hub, available in its enterprise case management application and in other third-party AML case managers. Investigators can interactively scrutinize money laundering networks and apply graph analytics to increase the effectiveness of their investigations. Unlike point solutions, this capability also saves on technology integration costs and the need for additional training on new tools.

Research firm Gartner named graph analytics, which is “a set of analytic techniques that shows how entities such as people, places and things are related to each other,” a top trend last year. Many financial institutions are eager to apply this exciting technology—and the visualizations it enables—to better identify hidden criminal networks. At the same time, as regulatory and compliance burdens increase, financial institutions require tools that allow their anti-money laundering (AML) investigators to work as efficiently as possible.

“At Oracle, we are democratizing advanced technologies like graph analytics by making them available in our applications,” said John Edison, vice president, Financial Crime and Compliance Management Products, Oracle Financial Services. “Now, AML professionals, from junior analysts to senior investigators, can explore in-memory graph visualizations without disrupting their workflow. This saves time and leads to smarter decisions, as analysts and investigators have all the tools, information and context they need in one place.”

In addition to the new integration, Oracle also made recent enhancements to its Investigation Hub to help analysts quickly understand both complex criminal networks and normal customer behavior. This allows AML professionals to disposition cases faster and with more accuracy. The recent enhancements include:

  • Enhanced Entity Resolution: Allows institutions to gain a 360-degree picture of their customers and external entities alike by identifying different instances of the same entity across data sources.
  • Network Evolution: Time-lapse visualization of how a network changes over time helps AML analysts rapidly understand and contextualize transaction flows and customer activity.
  • On-Demand Integration with Third-Party Data: Enriches analytics by providing access to risk ratings and factors extracted from structured and unstructured external and internal data sources.

Global financial institutions continue to select Oracle for its enterprise-grade anti-financial crime platform, which is regulator-accepted and based on a common data foundation that takes inputs from any transaction system. This “single source of truth” enables data sciences’ teams to consume data and leverage advanced analytics to monitor, detect and investigate as needed. With Oracle Financial Crime and Compliance Management, compliance teams can also increase overall program effectiveness and optimize compliance operations at scale.

Contact Info
Judi Palmer
Oracle
+1 650 784 7901
judi.palmer@oracle.com
Brian Pitts
H+K Strategies
+1 650 312 451 1757
brian.pitts@hkstrategies.com
Oracle Financial Services

Oracle Financial Services provides solutions for retail banking, corporate banking, payments, asset management, life insurance, annuities and healthcare payers. With our comprehensive set of integrated digital and data platforms, banks and insurers are empowered to deliver next generation financial services. We enable customer-centric transformation, support collaborative innovation and drive efficiency. Our data and analytical platforms help financial institutions drive customer insight, integrate risk and finance, fight financial crime and comply with regulations. To learn more visit our website at https://www.oracle.com/industries/financial-services/index.html.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Judi Palmer

  • +1 650 784 7901

Brian Pitts

  • +1 650 312 451 1757

A Bee-Inspired Story: Smart Data Lessons from the Hive

Wed, 2020-05-20 02:00
Blog
A Bee-Inspired Story: Smart Data Lessons from the Hive

By Amanda Jobbins, SVP, Marketing and Digital Demand Generation, EMEA and JAPAC—May 20, 2020

On this World Bee Day, it’s frightening to think what the world would be like without bees. A number of news stories recently have investigated the decline in bee populations and the likely impact this will have on our food supply and the environment. Considering bees pollinate 70% of the world’s major food crops and 87% of all flowering plants, the prospect of the extinction of these fascinating creatures is unthinkable.

Fortunately, there is a growing awareness of just how vital bees are and many organisations are focused on increasing our knowledge and understanding. One organisation that has stood out for me is The World Bee Project CIC. They are a community interest company delving deep into the data collected from beehives to help not only beekeepers, but also researchers and scientists around the world, to gain new insights and find science-based solutions to biodiversity decline and climate change mitigation. This is a certainly a purpose-driven brand, with the expertise to back up the sustainability promise.

Global understanding and global reach

The World Bee Project is using IoT big-data-driven, smart-hive technology to create a Global Hive Network that touches on billions of rows of data points every day. That depth of insight is arming communities with the knowledge to determine strategies that can improve pollinator habitats and create more sustainable ecosystems for bees.

The work we are doing with The World Bee Project includes bringing this data to life with analytics and visualisation, fuelled by AI, machine learning and natural language processing. What’s interesting is this critical area of scientific research is helping businesses to gain new insights from their own data too.

What we learned about bee behaviour from The World Bee Project became a story about data analytic techniques that businesses can apply. In fact, businesses and bees have a lot more in common than you’d think, as the bees demonstrated during my presentation at Oracle OpenWorld Middle East: Dubai. You can take a look at a video of my presentation here, including some rather nice augmented reality magic that takes us inside the hive itself.

Bee to bee to B2B

The World Bee Project uses hive monitoring technology that senses brood temperature, hive weight, humidity, acoustics and the weather conditions around the hive. Although brood temperature and hive weight are key performance indicators—telling us the bee colony is healthy and the queen is laying eggs, as well as how much honey the hive is producing—the other metrics can tell us a lot more about bee behaviour and the impact of climate.

The same applies to a business. If you only monitor key performance indicators, you could be missing out on the wider context and early signs that things aren’t going well.

For example, The World Bee Project uses predictive intelligence to forecast when a colony is about to swarm. When the colony gets too big for the existing hive, up to half the colony and its queen leave to establish a new home. The analysis of acoustic data identified behaviour patterns in the bees up to three weeks before this occurs. It was amazing to learn that we can detect when a colony is about to swarm by listening for the nurse bees when they put their queen on a diet so that she is fit to fly!

Businesses can use predictive intelligence in the same way to identify patterns of behaviour that may indicate a customer or employee is dissatisfied, to reinforce more effective customer or talent retention strategies. This is just one example of real-time and near-real-time smart data analysis that could transform how businesses succeed in the digital age.

Other examples that I cover in more detail in my Dubai presentation include next-generation threat detection and capturing data effectively out in the field using audio chatbots.

Using your collective intelligence

The greatest potential for benefit that we see from our work with The World Bee Project CIC is the value of collective intelligence that the Global Hive Network will bring. When the data from hives in different environments and continents can be captured securely and integrated with third-party data—and made freely available to beekeepers, scientists and researchers around the world—we can make serious advances in understanding the relationship between the health of bees and the health of our environments.

The same can be true of a collaborative business ecosystem, with valuable data and analytics accessible across your organisation and beyond.

Get more information on Oracle Cloud Infrastructure here and find out more about The World Bee Project CIC here.

Oracle Helps Advertisers Reach the Right Result with Moat Reach

Tue, 2020-05-19 07:00
Blog
Oracle Helps Advertisers Reach the Right Result with Moat Reach

By Kevin Whitcher, Vice President of Product Management, Oracle Data Cloud—May 19, 2020

“Here comes the pitch. It’s a deep drive. This one’s got a chaaaance… and it’s gone!,” exclaims the announcer, “Touchdown, Cubs!”

Using football metrics in a baseball context is jarring and confusing, as it doesn’t explain what is actually happening. That same disconnect is the reality for cross-platform advertisers, who have faced a similar challenge in trying to measure deduplicated audience reach across TV and digital channels, as each medium has historically had its own rules and measurement methodologies.

To solve this issue, which is one of advertising’s most intractable problems, we are expanding our Moat Measurement suite with Oracle Data Cloud to include Moat Reach, a tool that shows near real-time audience reach across digital, mobile, and TV.

Moat Reach integrates Moat Analytics’ digital impression data with second-by-second TV ad viewership data from iSpot.tv against the people and households in the Oracle ID Graph, allowing marketers to measure valid and viewable impressions for the audiences that matter to them across TV and digital channels.

The centerpiece of Moat Reach is an intuitive interface that displays unified people-based metrics for audience reach and frequency across all types of media. Using Moat Reach, advertisers can ensure their message is being seen by their intended audiences, including reach across advanced audience segments like interest, purchase or first-party data, plus standard audiences like demographics.

For example, a CPG advertiser can use Moat Reach to measure the unique, people-based reach of its new soft drink campaign using the same metrics across all of its TV and digital channels. Even better, it can also measure its audience based on custom or first-party segments, like soft drink buyers or frequent shoppers, as well as analyzing key demographics like age, gender, and household composition through each channel.

By comparing the reach, frequency, and viewability of its ads through each channel, the CPG advertiser might discover that it was reaching more of its intended audience via celebrity magazine websites than DIY cable channels, for example, and adjust its media strategy to invest more in those channels.

"Demonstrating the value and scale of our audience to our advertiser partners is critical to our business,” said Nicole Lesko, SVP Data, Ad Platforms and Monetization at Meredith Digital. “By leveraging Moat Reach, we were able to provide a more comprehensive, deduplicated view of how our properties put advertiser messages in front of relevant people, and further validate and enrich the performance of our partners.”

To connect TV and digital audiences, Moat Reach integrates robust TV ad viewership data from iSpot, which uses 14 million opted-in TV devices to identify, extract, and catalog TV ads as they air. iSpot’s TV ad measurement system is able to verify audience for ads across linear, VOD and CTV viewing. By using Moat’s award-winning attention analytics technology, Moat Reach also helps ensure every impression is valid, viewable, and fraud-free.

“Moat has always set the gold standard for digital ad verification, and they served as a model when we developed iSpot’s measurement approach,” said Sean Muller, CEO at iSpot. “Integrating our capabilities really gives brands unprecedented visibility and newfound capabilities that will help make smarter decisions. We’re delighted to work with Moat by Oracle Data Cloud to provide brands with the most reliable reach and audience verification system on the market.”

After years of cross-channel confusion, Moat Reach gives marketers a self-service tool to measure the consolidated reach and frequency of their campaigns, so they can see whether they reached their intended audiences via each platform, publisher, and network on a consolidated and de-duplicated basis.

For more information about Moat Reach or to request a demo, please visit Moat.com.

Oracle Launches Cloud Cost Calculator

Thu, 2020-05-14 09:00
Blog
Oracle Launches Cloud Cost Calculator

By Barb Darrow, Oracle—May 14, 2020

As IT professionals know, figuring out the true cost of cloud computing is difficult at best, maddening at worst. There are so many variables in CPUs, memory, storage, and network bandwidth that figuring out what your proposed workload will cost in the cloud can be an exercise in futility.

And, to compound the problem, many costs may not be apparent at the start but cause sleepless nights once manifested.

It’s an open secret in cloud computing circles that getting data into a given cloud is cheap—in fact, it is usually free. But getting data out is a completely different story. Traditional cloud vendors charge hefty premiums on data flowing out—or what they call data egress.

So how can we take the mystery out of what a given cloud implementation will cost when it’s actually used by the business? How about a cloud calculator that assesses the price of resources you need to meet your requirements before actual deployment? 

Meet the Oracle Cloud Workload Cost Estimator, which Oracle launched this week to help customers assess Oracle Cloud Infrastructure and Amazon Web Services with an apples-to-apples comparison (or as close to that as you can get). We think you will be surprised by the results, which show Oracle is a more cost-efficient (cheaper) option for many high-performance applications.

The calculator prices out not only cost of computing and storage, but also IOPs (data input/output per second), and data transmission out of the cloud. That last factor, known as data egress, is often a wild card. That’s because traditional cloud companies charge a markup after a given amount of data flows out. So once you hit that magic monthly number—1 GB for AWS—data egress charges kick in. At Oracle, the meter doesn’t start running until after 10,000 times more data egress – or 10 TB—per month. Furthermore, the unit price for additional data is much lower than that charged by our friends in the Pacific Northwest.

These networking charges are not chump change. And if your company is streaming video (a very data-intensive application) out to thousands of users every day, your video transmission gets pretty pricey pretty fast.

Take 8x8, the video streaming company, as an example. When it ramped up its capabilities to meet soaring demand when the COVID-19 pandemic led to remote working mandates, data egress usage quickly surpassed 1.5 PBs of outbound data per day.

Using the handy Oracle Cloud Workload Estimator, 1.5 PB (or 1,500 TB) of “data out” would cost just over $80,000 using AWS ($80,691 for the nitpickers among us) compared to roughly $13,000 ($12,969) on Oracle Cloud Infrastructure.

See what I mean?

Or, if you have a database or other application that requires very fast data flow from CPU into and out of storage, the workload estimator includes an IOPS module that lets you explore how Oracle Cloud Infrastructure stacks up against AWS in this dimension as well.

So, if you are dealing with 10 TB of block storage, AWS logs in at $47,872 per month compared to $609 per month for Oracle Cloud Infrastructure. That means Oracle charges 97 percent less for IOPS than the supposed cost leader.

Use the calculator to design your dream implementation (don’t forget to include important workloads) from the ground up and then run your own comparisons. You will find that Oracle Cloud offers the best price performance for many of the most common cloud computing scenarios. We think even AWS stalwarts will be surprised at how much more they will get for their buck with Oracle Cloud.

Pages