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Repayment to Customer [message #183428] Thu, 20 July 2006 20:44 Go to next message
apache
Messages: 18
Registered: July 2006
Location: India
Junior Member
Hai
If we make an RMA after receving the payment,normally we reverse the receipt and we make an credit transaction which in turn creates a credit memo.The credit memo amount is the actual amount that has to be paid to the customer and how shall i do that?.
Thanks

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Re: Repayment to Customer [message #183534 is a reply to message #183428] Fri, 21 July 2006 04:39 Go to previous message
David.K.Dickson
Messages: 413
Registered: October 2005
Location: Surrey, England
Senior Member
When you create the CM, use a Receivables Activity which points to an account called "AR Refund Clearing Account" or something similar.

Set up the Customer as a Supplier in Payables (unless they are already set up) then raise an "Invoice" for the refund amount with the Distribution line pointing to the "AR Refund Clearing Account".

Smile Payables can make Payments, Sad Receivables can not.

Cool HTH

David.

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